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PLEASE NOTE: We will be carrying out maintenance work on Homeless London on Thursday 16th September and it will be unavailable for that day. Sorry for any inconvenience.
Information on hospital admission and discharge now available.
Stats on homelessness for your area of London available from Homeless Link.
Has this site helped you find the services you need? Please give us Feedback.
ARE YOU HOMELESS? Find out Who can help in your area.
Find all the latest publications and research about homelessness on the NEW Homeless Pages site
30 November: Staying in - Homeless Link's conference in London aiming to help reduce evictions and abandonments from hostels and supported housing.
Download a copy of the Mobile X-Ray Unit Timetable to 1st October 2010
Go to Find a service to find out about over 1,600 helping services.

Emergency

If you are homeless or about to become homeless in London, the best thing to do is to get advice as soon as possible. The following services can help in an emergency:

Council Homelessness Advice

Each local council has a housing department with a team that gives advice to those who are homeless or are in housing need. Councils have a duty to give advice to homeless people, and they have a duty to provide housing or other support to some homeless people who are in "priority need" of housing. All councils should have an out of hours telephone number for people in emergency situations.

To find a team who can help you, select Search all services. Select Housing department from the Services drop down and the borough from the Area drop down.

Day centres

Day centres provide homeless people and rough sleepers with shelter during the day, and advice, food, showers, laundry and other services.

To find a day centre, click on Search all services, select Day centre from the Services drop down, and Homeless people from the Person drop down.

Street Outreach Teams

If you want to get help for someone sleeping rough, street outreach teams can give immediate help eg accessing emergency accommodation and support.

Housing Advice Helplines

Other Helplines

The following organisations may also be able to help in emergency situations:

  • Childline - For children and young people in danger or distress.
  • Drinkline - For people with alcohol problems.
  • FRANK - For anyone concerned about drug problems.
  • Runaway Helpline - For children and young people who have run away or been forced to leave home.
  • Samaritans - Emotional support for people who are experiencing feelings of distress or despair.
  • SANELINE - Support around mental health issues.
  • Sexual Health Line - Information and advice on sexually transmitted infections and HIV prevention.

Other websites with advice and information

These websites give advice and information on your options if you are homeless or have housing problems: